Matthew gives good quotes in transmissions
Matt provides great communication and customer service. I’ve brought my car here twice, and they’ve fixed my problem both times in timely manner. I will continue to come here for any of my car concerns, and I 100% recommend this business to others.
10 stars if I could! I had a transmission error message on my car and wouldn’t shift into drive. Had it towed to Ford. They told me 2-3 MONTHS to even diagnose it. Had it towed to AAMCO. Matt and Roman were great with communication. It ended up being a $40 part to get it back in great working condition in just a day or so. Was very grateful for my experience with them compared to the dealership.
I had an issue where my car broke down and had to be towed twice in 4 days. Unfortunately, no problems could be found initially upon inspection. However, Matt and the team at AAMCO were diligent in keeping my car for over a week to take it on countless test drives so they could, with certainty, uncover and diagnose an issue before diving into fixing it. I appreciate their diligence, kindness, and effort to educate me on the situation every step of the way.
When I called Amco, I was in a very difficult & overwhelming situation. The rear passenger shock had broken and was scraping on the road everytime it hit a pothole, and I was five hours from home with my mother, and my niece who was wheelchair-bound. And there was no way I could make it home, I had to get it fixed! I had called several mechanic shops, but they could not get me in that day, and our Amco mechanic at home told us to find another Amco and they will not charge us for the repairs. So I called Amco, & a kind, reassuring voice told me to come in, and they would try the van fixed the same day. The moment I walked in the door I knew I was in good hands, and I would be taken care of. They made my vehicle a priority, and they were willing to work longer to get the vehicle finished. Matt kept me updated on the progress throughout the day and I was able to relax and check out the shops while I waited. Their Mechanic did a fantastic job. He finished it and I was grateful no one had to work late. Everyone was very professional, honest and kind and gave it there all! I drove home that night and was reassured to call if there is any problems and Matt even called to make sure that we made it safe. The team that day gave first rate service, this is how they treat all their customers! Thank you, to all the people who helped me!!! Shaela Deneault